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RETURN POLICY


In the event some of the products ordered should not fit or you simply don't like them, please contact us. If you want to return them you have to ship those products at your cost. Please be aware that we cannot take shipments with insufficient stampage.

 

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RIGHT OF WITHDRAWAL

 

You may withdraw your order for goods at any time up to the end of the fourteenth day after you have ordered goods without giving reasons for withdrawing. You will have to declare your withdrawal in writing (e.g. via letter, fax, email) or in the event you have received the goods through sending back the goods received to the Company. This period starts upon receipt of these Terms however not before you have received the goods and not before the Company has complied with and satisfied any information requirements according to Clause 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB (European civil code). You must notify your withdrawal in writing to:

 

earthfriendly-shop.net
Claus Lehmann
Grosse Str. 12
D-27356 Rotenburg
GERMANY

email: info@earthfriendly-shop.net

Fax: +49(0) 4261 2346

 

 

EFFECTS OF WITHDRAWAL

 

In the event of an effective and binding withdrawal you must send any goods received back to the Company and if applicable compensate the Company for any benefits obtained from usage. If the goods received can only be sent back in a worse condition than the condition they were in when supplied and delivered a compensation has to be made to the extent this deterioration is due to usage which goes over and beyond a mere examination or inspection of the features and functionality of the goods received. Commonly an inspection of the features and functionality of the goods is an inspection and testing the way it would be possible at a retail outlet such as store. Goods need to be sent back to the Company at your own risk. The shipment is also at your own cost. Goods which are not capable of being sent as a package will be collected at your address. Obligations to reimburse purchase prices must be fulfilled within 30 days from sending the notice of withdrawal.

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